Warranty types Warranty removed from product: This product was designated to be returned to HP. Thus, the warranty has been removed from this product. Product sold by third party: This product was sold by a third party. Any warranty support needed would be completed by the third party that sold the product. Product has been exchanged: This product has been exchanged for a new or refurbished product.

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Dirg How does HP wcan software and gather data? This product was sold by a reseller. We are unable to determine your warranty status for the product and serial number provided. Please wait while we process your request. Tried re-installing user guide calls for hp software monitor to workdoes not reinstall, wizard calls for uninstall.

Locate and stop the Print Spooler service 5. Any warranty support needed would be completed by the reseller that sold the product. The Virtual Agent is currently unavailable. Product sold by third party: One or more of the values entered is not permitted. Leave the USB cable disconnected during the software installation — reconnect when instructed to do so during the latter part of the installation procedure.

This product cannot be identified by Serial Number alone. Message 2 of 2. Type a printer Name or use the default. Europe, Middle East, Africa. Fill in information for printer location and a comment Optional: Choose a different product. This product was sold by a third party. Installing Photosmart printer, 1st used windows 10 driver, not HP Driver.

Already have an HP account? Product sold without warranty: Select from the products you own. Would you like to view the product details page for the new product?

Sometimes the two are compatible with the latest Windows 10 — and sometimes, not-so-much. Click Set as the default printer. This page requires Javascript. This process can take several minutes depending on the number of warranties being checked. Message 1 of 2. Update your registry using the Reg file below that will change some printer related policies for your PC: Be aware that if you have other printers installed on your PC, those photoamart will need to be reinstalled once completing these steps.

This product was designated to be returned to HP. If the scan function is not being supported in the driver set you manage to install, the following is perhaps an exercise in futility. By using this site, you accept the Terms of Use and Rules of Participation. Please try again shortly. Create a backup of your full registry prior making any registry changes: Unable to determine jow status.

Fill in information for printer location and a comment. I have the same question. Javascript is disabled in this browser. Printer worked Scan does not work. Most Related.


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